Job Description

Client Partners are responsible for overseeing the successful delivery of a project to the client’s satisfaction and within agreed scope and timelines. In addition, Client Partners manage several high-level client relationships, oversee multiple projects simultaneously and look for opportunities to expand existing relationships.

Essential Duties & Responsibilities 

• Build and manage senior client relationships (expectations, communications, escalation, etc.)
• Own and exceed monthly, quarterly and annual revenue and margin targets with existing accounts
• Understand the client’s culture, capabilities, team structure and goals to ensure success for the client
• Set project quality and performance standards
• Navigate conversations with senior business clients to gain additional work for the company
• Ensure that the account plan for each client is a comprehensive, multi-layered strategy
• Drive strategic initiatives for clients towards specific measurable business goals with your internal and client teams
• Work closely with the business development team to explore and drive plans to penetrate the identified opportunities
• Manage and forecast succession planning for the key roles on the account
• Inspire, coach and mentor junior team members to build a positive, collaborative working environment for the team
• Be actively involved in company initiatives such as hiring, training and events

Job Categories: OTHER. Job Types: Full-Time.

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