Freelance Program Specialist (Instructional Design)
Job Description
Position Summary
Client’s Organizational Development (OD) team is committed to delivering best-in-class solutions that generate measurable results for our businesses and clients. As the OD Center of Excellence, we serve all business lines and every employee, with a primary goal of offering globally accessible talent and development experiences to close skill gaps or expand employee capabilities.
Specific Responsibilities:
Design and implement programs and initiatives related to talent management for assigned client groups or roles, including but not limited to:
Development Programs for select talent and roles
Talent assessment and stratification (e.g., talent capability gaps, calibration/consensus)
Capability tracking (e.g., education, certifications, specialized skills)
Gather, analyze, synthesize and translate business requirements and concepts into dynamic, impactful talent solutions
Leverage instructional design skills to analyze needs, design, develop and deploy learning solutions utilizing appropriate medium/media
Plan and execute logistical needs to ensure successful sessions, events or meetings such as: arranging invites, virtual sessions, etc
Create and distribute communications and materials for processes, training, meetings or events through selected channels (email, intranet pages, Exchange, Oracle, etc)
Monitor project performance against targets and milestones
Addresses questions, concerns, and/or complaints throughout the project, proactively escalating issues appropriately
Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior
Other Responsibilities:
•Collaborate with other OD teams and departments in Human Resources to ensure clients’ benefit
•Identify metrics, develop evaluation methodologies, and analyze data to define project-based ROIs
•Utilize LMS to house, deploy, segment, and track training
•Influencing: Builds trust with stakeholders to develop long-term relationships; Proactively builds and maintains relationships with key influencers.
•Communication: Adapts presentation and communication style to fit the audience; Interacts and communicates with enthusiasm across all levels of the organization and with external stakeholders.
•Org Savvy: Develops a common understanding with stakeholders by leveraging knowledge of their needs; Drives the organization to take a
•strategic view of its product/service portfolio.
•Global Collaboration: Builds collaborative teams across the organization; Facilitates effective collaboration among
